Upbit logo
Upbit logo

Upbit Exchange Review 2021 - Is It Safe?

Country: South Korea
Launched: 2017
Site: sg.upbit.com
Volume: $ 147,804,050.0
Pairs: 309
Mobile app: iOS, Android
Expert Review
May 25, 2020

Upbit is the biggest Korean cryptocurrency exchange. Although the platform is Korean, the headquarters are situated in Singapore. The exchange is famous for its huge number of trading pairs (over 150).

Is Upbit safe to use? Should you really use it? Read this review and decide for yourself.

  1. General Facts
  2. Registration and Security
  3. Upbit Fees
  4. Upbit Listing Process
  5. Is Upbit Safe?

General Facts

Upbit was launched in October 2017 by Song Chi-Hyung. It took only three months for the platform to become the most successful cryptocurrency exchange in Korea. This success can be partly explained by cryptocurrency hype in late 2017 and by the fact that Upbit has quite influential partners both in Korea (Dunamu and Kakao Corp.) and abroad (Bittrex). The design of both desktop and mobile versions of the Upbit application reminds of the Kakao Stock app. It is possible to say that in some way this platform is a Kakao Stock for cryptocurrencies. The interface of the exchange is often regarded as user-friendly and convenient.

Get Profits with HODLing on Binance Earn

For a long time, registering on Upbit was a problem for non-Korean residents because the interface had no English language and registration required the use of personal KakaoTalk or Kakao Pay account. Such requirements were creating serious limitations for the further growth of the platform. Now Upbit has a "global" version that doesn't require the use of the Kakao accounts and has an English language interface.

Unlike other big exchange platforms, Upbit doesn't provide users with the functionality of leveraged trading. What it has to offer are the well-developed news channel and analysis tools. The users can set customized notifications that can help them stay tuned.

The exchange doesn't support fiat currencies with the exception of the South Korean Won. Won can be deposited or withdrawn via Korean bank accounts. If we speak of the supported cryptocurrencies, the list includes almost all of the top 100 coins by market cap and several other coins.

There's no Upbit API on the official website but an unauthorized API for automated maintaining the Upbit account and placing orders exists on the web.

Another fact that should be considered by the potential users of Upbit is that in December of 2018 several officials of the company were indicted due to the alleged fraudulent activity. Upbit is still under investigation. Allegedly, the management of the company was placing false orders on the exchange. Despite this, the company continues its growth. Needless to say, that platform denies the accusations.

Upbit Exchange Main Page

Registration and Security

Upbit can be downloaded both from the App Store and Google Play. The users need to perform ID verification due to the requirements of the Korean laws. The process requires providing high-resolution photos of the user with the set of original documentation. The residents of the US can't trade on this exchange due to the complex regulatory rules of this country. 

When the registration is complete, it's better to set the security measures to guard the account. Skipping this step can result in the disappearance of the assets. Cryptocurrency platforms of all kinds are often getting hacked, login credentials of users get stolen and used for thefts of their coins. Happily, Upbit is believed to have excellent security means.

Besides the strict identity verification, Upbit provides protection options that prevent withdrawals of funds by the third party and unauthorized logins. One of these options is a fund password, a code set by the user and requested in the moment of each withdrawal of money. Adding this code is impossible without additional verification of the identity so the hackers cannot add this code in the case of hacking.

Another security measure is quite standard (although there are still platforms that don't provide it), it is 2-factor authentication. It is an additional security layer besides the username and password. The username and the password can be obtained from the distance but the passing 2-factor authentication requires access to the user's mobile device which cannot be obtained via hacking. In order to set up 2fa, the user needs to download a special app for authentication and scan the Upbit QR-code with it. As soon as the code is scanned, the app starts generating temporary short passwords for the Upbit account (every code expires in 30 seconds). Without this code, no one can enter the account or perform certain actions on behalf of the user. The only way to get this code is to open the app on the user's device.

ETH/USDT Chart on Upbit Exchange 

Upbit Fees

Like many other exchanges, this platform doesn't charge any fees for making deposits. It collects the same fee from takers and makers (those who take the posted orders and those who create and place these orders increasing the exchange liquidity). For Upbit users, trading fee is 0.139% which is quite average or even below average in comparison to other cryptocurrency exchanges. Upbit Global (Singapore exchange) charges users 0.25% (both takers and makers) which is rather slightly above the average trading fee (it is fair both for limit, market, and stop-limit orders). A transaction fee is paid by the buyer.

Sometimes, the exchange does discounts for certain operations. To see the actual current fee one needs to proceed to Order Screen in the Exchange tab.

The withdrawal fees are flat and different for each cryptocurrency. For instance, in the case of BTC withdrawal, Upbit charges users with a 0.0005 BTC fee, while the withdrawal of ETH costs 0.01 ETH. The withdrawal of Ripple costs 1 XRP, 0.01 LTC is charged for the Litecoin withdrawal, etc. The users having several Upbit accounts can withdraw the coins from one account to another for free via the so-called Lightning Transfer. Such transactions are quick but are not associated with the blockchain.

Regarding the fact that most of the Korean exchanges are quite expensive, Upbit turns out to be rather a cheap one in the area. Flat withdrawal fees allow saving some money through withdrawing in big amounts. Potential users should be aware of the several verification levels some of which have limitations of the daily withdrawal sum.

Upbit Listing Process

Listing on the Upbit exchange happens only with the participation of Bittrex, the Western partner of the Korean exchange. The listing request link on the Upbit official website leads to the Bittrex website. There's no way the listing of new currencies can be requested besides the participation of Bittrex. The website warns that the situation when the exchange can contact the team behind this or that crypto asset and demand to pay some listing fees is impossible. Any such actions are conducted by the fraudsters impersonating the representatives of the Upbit exchange.

Is Upbit Safe?

Besides the mentioned safety measures such as 2-factor authentication, fund password, and strict identity verification, the accounts and servers are guarded by the advanced technologies. For example, the users' assets are protected by the multi-signature algorithms of the BitGo wallet which is regarded as one of the most secure cryptocurrency wallets to date. One can only imagine the experience in maintaining the safety of the user data Kakao Corp. has. Its messenger is used by dozens of millions of people. It is widely considered that partners from Kakao help Upbit a lot in the protection of the platform, money, and user data. There were no known cases when the platform suffered a successful hacking attempt. North Korean hackers were trying to get control over the Upbit users' accounts through phishing emails, but this attempt turned out to be a failure.

The fact that Upbit does require KYC excludes a significant amount of malicious activity. The exchange is monitored real-time 24/7 and if the security team finds any suspicious activity associated with a certain account they are free to temporarily block withdrawals of funds for the account. Of course, such a practice can lead not only to the advanced security level but to the false suspicions that can result in the outrage by users. That's something many of us know thanks to the security methods traditional banks use in order to provide security. Such situations are typical for centralized platforms dealing with money.

There are complaints on the Internet that the support team is not responding for extended periods of time and people wait with blocked withdrawals and cannot do anything. Of course, some of these angered people accuse Upbit in being a scam here and there. That's something that happens to any cryptocurrency platform with orderless customer service. People waiting for their problems to be solved are starting to believe that they were scammed.

Upbit Exchange Trends

What is more concerning is the alleged participation of the company executives in wash trading. According to prosecutors, the company officials have obtained around 150 billion won (or $133.7 million) in fake orders created on the Upbit exchange. It means that not only the intentions of the company officials might not be very fair, but also, it drops shadow at the reported Upbit trading volume. It may turn out that this volume is boosted by fake orders. It seems that the trust of the general public wasn't destroyed by this case, but such an accusation raise concerns and may lead potential users to think twice before joining this exchange.

Combined with the accusations in a badly operating support team such alleged fraud can make us think that using Upbit is not that safe despite the excellent protection measures that were mentioned above. Nevertheless, the exchange keeps on working and people on social media sincerely support this project.

Our Score
Functionality 5 / 5
Reputation 3 / 5
Security 4 / 5
Support 3 / 5
Fees 5 / 5
Our Score
4.0 / 5





Write review
Please choose your rating.
Your review

Leave your review about Upbit here. Please note that your feedback may be crucial for the user when choosing a product, so try to avoid inaccuracies and unreasonable criticism.

Your Name
Your Email

Your Email will not be published

User reviews
Deon Nortmann 22 June 2020, 5:48 PM

It is now more than 14 months since Upbit requested AML verification for CryptoFusion, a South African crypto currency trading company trading on Upbit. The only progress was made when the MD of CryptoFusion visited Upbit's Office in Singapore in November 2019. In terms of the 4 points of verification, 2 points were confirmed during the visit, another 2 1/2 weeks later, but the last point, although notarised documentation to address was submitted and receipt recognised by Upbit, is still outstanding. Their conduct is highly suspicious and borders on or are possibly fraudulent. I am an agent and investor in CryptoFusion and have assisted in the process of preparing documentation for this verification process. Based on their suspicious conduct, they should be investigated by the Monetary Authority of Singapore.

caleb ward 10 January 2020, 1:34 AM

Hi, heard about The Recovery Firm, they specializes in assets and funds recovery. Came across them when my company has issues with our binary options and we almost lost millions in dollars to fake brokers. The Recovery Firm uses distinctive strategies to help recover funds with no legal issues, this has been experienced bcos as the Financial Manager of my company, I had to work closely with The Recovery Firm. They also provide services that involves forex and crypto trading, dating scams also investment management and guides.
100% professionalism is their virtue. Contact recoverywealthnow360 on gmail.

Germiona 1 October 2019, 5:18 PM

You can’t use credit cards here and that fact really disappoints me. Another one is that there’s no leverage. Sometimes I need margin to gear up my trading so in this case UpBit really lacks major flaw. However, it was a good start some years ago.

American 29 September 2019, 10:27 PM

I have some problem with the registration. I can’t login and I assume that only Korean citizen can do it. I’m trying to fill special form in order to trade here but I face with the error registration problem. Maybe, it’s just a bug, I have already contacted the support and I didn’t have any responds from there. I am going to wait just a little longer but nobody helps I will give up trying to use the platform.

Vivian 28 September 2019, 12:50 PM

The thing that upsets me a little bit about the UpBit is that they are mainly Korea-oriented and the korean language interface scares people sometimes. Just because I've read some good stuff and reviews of this exchange but I can't actually trade just because idk the language. I still use the UpBit global but I wonder if there's any difference between this one and the Korean version.

Greg 28 September 2019, 10:28 AM

That’s an excellent exchange if you live in Korea or if you have Korean number. Otherwise you will see some obstacles with the registration. The exchange is mainly focused on the local market.

Brian 28 September 2019, 12:25 AM

This is absolute scam. Holding withdrawals. Slow support. Volumes are most likely fake. Ignore it at all costs.

Marcel 27 September 2019, 12:29 PM

I wish they had fiat support too. If not trading but at least deposits or an option to buy crypto with real money, it would actually help out me as a person who has some money, but can't successfully trade in good timing to get enough profit to try out other coins or tokens. But anyway, recently got some profit on LSK, felt good.

Snoop Lion 24 September 2019, 1:19 PM

Upbit is the fast-growing exchange. As I understand, right now is the biggest exchange in Korea. The volume and liquidity is almost the same like the other big exchange. It’s a pity that they have some limits for the non-korean citizen. I hope, Upbit is going to work closely with the clients all over the world, not only with the Koreans.

Eric 23 September 2019, 12:16 PM

The liquidity is awesome here on Upbit. According to the CoinMarketCap it is almost always is in the top-10 by the daily volume which is great and provide good profits for those who is not scared of trading with high volumes and high risks. I recently tried to do so just because I had some extra coins to spare and it worked out. I'm glad I tried!

Julian 20 September 2019, 4:23 PM

Totally agree with Vincent. I was scammed by this exchange and hundreds of users were scammed also. There's going to be a lawsuit against this company, stay tuned.

Vincent 20 September 2019, 2:40 PM

There is no way I'm ever using this exchange again. Its support is non-existent, they DO NOT CARE ABOUT CUSTOMERS!!!!!

Larry 19 September 2019, 2:00 PM

UPbit has a got a massive selection of pairs, I have a really big choice. Furthermore I like using the mobile app. It’s really convenient to make some operations on the device.

Alex 17 September 2019, 5:48 PM

What I like the most is the trading volume. This exchange has a great volume and because of that as I can see the transactions are passed through pretty fast. That’s awesome that I don’t spent so much time on some ordinary operations. The exchanges works extremely quickly.

Jesse 16 September 2019, 10:21 PM

The app and the website look multifunctional and simple. I think, even the beginners can figure out how to use the exchange. The fee is not so high and there is no fee for the transactions. It seems to me pretty rational to start trading here.

Country: South Korea
Launched: 2017
Site: sg.upbit.com
Volume: $ 147,804,050.0
Pairs: 309
Mobile app: iOS, Android