Poloniex Exchange Reviews
Poloniex launched in 2014. It is based in the United States. It was recently acquired by Circle, a large Goldman-Sachs backed company. The exchange faced a hacker attack soon after opening which caused a higher level of security provided later. It requires user’s physical address, postal address, date of birth, id, and phone number.
There are no Fiat deposits or direct Fiat to crypto purchases. Yet, it provides the highest trading volumes for most altcoin that can be exchanged for BTC. The exchange supports close to 100 currencies and supports a large number of pairs. Poloniex exchange is quite famous for its feature of the margin trading. The fees are usually lower than 0.20%. The website seem to be working slower than other services of the same size and age.
There are also some issues with the withdrawals that are being processed for longer than expected. There is no Poloniex app for iOS or Android but it has a mobile-friendly website.
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I have no clue what's happening, but the exchange most likely has a huge problem. I see a lack of a volume, permanent website issues, many suspended transactions. It looks like the whole dev team took a vacation.
That's fuuny, I see that my withdrawal hasn't finished since 25 November. But the exchange sent me fake confirmation that the transaction has done. That's "amazing". They don't give an answer to this, just sending this worthless conformation, but I don't see any money! Useless support ever.
I've never faced such an incompetent service in my whole life. There is no any transparancy or professionalism. The support provides just automated response to any question, there is no any contacts or reall support. All of it is some kind of imitation and profanation. I'm deeply disappointed.
I'm sick of all this verification stuff, I can admit that we need as traders to verify it, no problem, but why should we do that all the time? Nothing hast changed its still me, but this year I was asked 4 time to confirm my personality. Guys, that's not a good way of a business. It seems to me, that the support has a really short memory or they have a big problem with the inner algorithm.
I was a loyal trader, and I was satisfied with the platform, but now I don't know how I can work with that. All my recent operations were suspended I don't get any explanation why. What's happend to the support? Where are they? That's a complete dead-end.
I loged in and I saw that my 0,1 btc just gone. I don't know what it means. I contacted the support but I didn't get any answers. I've been waiting for 4 days and I don't know where my money is.
The platform used to be good but the low volume can diminish all the profits. Sometimes it's hard to make any operations because of that. I hope they will change this situation, I've been trading since 2017 but just couple a months ago I started to face this problem.