HitBTC is advanced cryptocurrency exchange to buy and sell Bitcoin, Ethereum, Litecoin, etc.
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Hotbit Exchange Review 2021 - Is It Safe?

Country: China
Launched: 2017
Volume: $ 720,191,869.0
Pairs: 675
Mobile app: iOS, Android
Expert Review
May 25, 2020

Hotbit is quite a young centralized cryptocurrency exchange with a wide range of supported digital assets. The exchange provides over 500 trading pairs. It took not much time for this exchange to gain relatively high liquidity and get into the top 50 list of exchanges by trading volume (according to some estimates Hotbit is even among the top 25 exchanges). The team behind Hotbit has experience both in cryptocurrencies and the conventional finance sphere. According to the Hotbit website, the company has partnerships with F2pool, Spark Pool, Mytoken, Slow Mist, and HashQuark.

Is Hotbit safe? Should you really use it in 2021? We will cover all these questions in this review.

The exchange exists as a web-based platform that is available from any device at any time. Moreover, there is a local client and mobile versions. The website is available in six languages including English, Russian, Chinese, Korean, Thai, and Turkish. Hotbit exchange is available in many countries including the US. There's no data that could confirm that Hotbit is not available in some countries.

Trade With Up To 125X Leverage on Binance

The platform was launched in 2018. It is registered in Estonia and Hong Kong. Most of the team members are the citizens of China, USA, and Taiwan. 

  1. Hotbit Features Review
  2. Hotbit Fees Review
  3. Hotbit API Review
  4. How to Use Hotbit?
  5. Customer Service
  6. Is Hotbit Safe?

Note: You can exchange cryptocurrencies at the best rate in a few minutes here.

Hotbit Features Review

As it was mentioned above, Hotbit supports a lot of cryptocurrencies (although there are exchanges with an even wider choice of coins). Some of them were already supported by Hotbit prior to listing on Binance, Huobi, and other top exchanges. One of the special features of Hotbit is the distribution of current daily deposit interests among users. This feature requires no freeze of the user assets making it quite convenient. Interests are distributed in such currencies as Bitcoin, Ethereum, ATOM, DASH, and many others.

The Exchange Tab

In the Exchange tab, there are 7 markets. They include USDT, BTC, ETH, EOS, HTB, ATOM, BHD markets. There are over 250 currencies that can be traded against BTC. The charts are quite basic. The user can add some extra indicators to the candlestick graph. Also, the user may change candles for hollow candles, or display Commodity Channel Index, Net Volume, and many other tools. Above the graph, there are info on prices (24h high, 24h low, 24h volume, 24h change, and Last Price. In general, the execution is clear and intuitive. The users are free to place limit orders or take ones from the order book. Also, there's a so-called "Lazy Mode" that allows exchanging the assets quickly but probably not for the best price. Most of the currencies on Hotbit are traded against BTC and ETH.

Unfortunately, there's no way on Hotbit to deposit the fiat money. Leveraged trading is not supported, too.

Hotbit Fees Review

Depositing on Hotbit is free of charges just like on many other centralized cryptocurrency exchanges. The withdrawal fees vary from coin to coin and depend on the network fees and other factors. Trading fees are equal for makers and takers. So it doesn't matter if the trader places limit orders increasing liquidity or takes orders from the order book removing liquidity, she/he will be charged with a 0.1% fee. Such a fee is quite a low fee if we compare it with trading fees on other exchanges. However, the fact that makers and takers pay the same fees doesn't incentivize people to "make" liquidity. Some other exchanges have a rebate system that provides discounts on fees or even rewards instead of fees for those who place limit orders. Hotbit offers a different method to decrease trading fees — one can do it via using HTB coins (Hotbit native token) to pay fees. In case of activation of this feature, traders pay only 0.05% as a trading fee.


Hotbit API Review

Although there is an API link at the bottom of the Hotbit website, as for November 2019 it leads to an announcement that API is going to be opened soon. The date is not specified and no other info is given. Currently, Hotbit has no active API.

How to Use Hotbit?

First, one needs to register. The Register button can be found in the upper-right corner of the website. The potential user should provide an email address and set the password. Alternatively, it is possible to sign up using the mobile phone number. After verifying the email address it is required to set 2-factor authentication. That's a good requirement because 2fa critically decreases the chances of being robbed. Many cryptocurrency platforms don't obligate users to activate 2fa right during registration. In some cases, it results in sorrowful consequences. 

When the password is set, the email address is confirmed, and 2fa is turned on, the user should log in and deposit some money. There's a Fund button in the top part of the website. The next step is choosing the proper currency and its amount. Hotbit provides a deposit address that should be used to fund the account. In order to withdraw coins, one should proceed to the same section (Funds), choose the currency and tap on the Withdraw button. The next step is inserting the label and the receiver's wallet address. There’s no info about the withdrawal limit on Hotbit. Some users are required to complete KYC in order to withdraw their funds.

All trading processes are operated via the Exchange tab of the website. At the bottom of the page, one can see the order book, and on the left side, it is possible to create the new limit order.

Customer Service

According to information on the website, customer service is working 24/7. Besides, there are many short informative articles in the Support section of the Hotbit website that can help to solve some of the occurring questions.

Is Hotbit Safe?

It was already mentioned that setting 2fa on Hotbit is obligatory. It automatically means that accessing the account is not possible without the use of the personal mobile device of the account owner. This measure critically decreases the potential amount of intrusions.

Hotbit on Twitter

If we look into the user reviews about Hotbit, we will find out that some people have unpleasant experiences of using this exchange. Complaints are quite typical. Some say that they were suddenly stuck with KYC when they were about to withdraw money. Many people complain about the lack of response/action from the support team. Also, there are allegations concerning fake volume. Some find Hotbit's withdrawal fees too high. It's understood that many of these accusations are quite typical in the industry. Some of these cases may be frustrating, but they don't mean that Hotbit is a scam. Nevertheless, it's better to do research before deciding on whether or not to use this exchange. Anyway, it should be used with caution.

Our Score
Functionality 4 / 5
Reputation 3 / 5
Security 4 / 5
Support 4 / 5
Fees 3 / 5
Our Score
3.6 / 5


Many supported trading pairs

Wide functionality

Stable platform with quick transactions


Fake volume allegations

Slow customer support

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User reviews
Ceasar 10 April, 1:16 PM

At the slight mistake by users, HOTBIT will take your coins hostage, ask you to pay 0.2eth, and then WAIT 3 to 6 months for you to recover your funds.
Hotbit sounds like a scam. To be avoided at all cost.

Soto Silva Castillo 5 April, 7:23 AM

Excelente plataforma, complementa lo necesario con criptomoneda

Fred Heinisch 2 April, 8:32 PM

Dauert alles lange .Hatte Probleme mit der Darstellung.Wenn möglich auf eine andere Börse ausweichen

xavier 30 March, 8:45 PM

Site le plus merdique jamais testé.

Shirley 24 March, 9:47 AM

Withdrawal problem from this crypto exchanges have caused me a lot of lost, i lost 7 bitcoin first and lost cryptocurrency worth $68000 worth again with hotbit, i was thinking ill probably have to sell my two cars to cut the lose, but a friend who got into cryptocurrency earlier than I did referred me to samuelasherconsultsAtaolDTcom while I was sure bent that my money was lost, to my almost surprise and shock,I got my money back . He only charge 10% after recovery ,for me that’s fair enough ,didn’t have to sell my car. You can thank me later, ill appreciate anything when you do get your lost invested cryptocurrency back.

Tobi 20 March, 6:18 PM


CHND is worth over a dollar and showing as 0.0011 cents on hotbid. I've got 25000 CHND that they won't let me withdraw somewhere else!!!

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20 March, 11:34 PM
Same happened to us. We are really angry.
August 11 March, 2:07 PM

betrĂĽger website, klauen coins &geld, geben keine order reports aus, kundenservice antwortet nicht.

Ceasar 8 March, 2:27 PM

Hotbit takes coins hostage. They want 0.2 eth for releasing your coins. And all this is following their rules. Plus the fake volume, plus the bot trading.

Thilo 17 February, 11:51 PM

I transferred 0.03 ETH, of which 0.029 ETH was blocked immediately and has not yet been released. No support, no explanations. In my opinion, this is a very cheap copy from Binance. Hands off!!!

Xbensin 12 February, 2:37 AM

I transfer my 14630 TRX back to my MXC wallet account and Hobit Freezed it for about 28hrs now and still counting. What's wrong with you guys? The customer service are not evening responding.

Review image Review image
Adelian Crypto
8 March, 6:56 AM
Demora mucho la red, me paso con LBC pero si callo
William 11 February, 5:00 PM

I don't understand people claiming they can't withdraw their money:it's not true.It works very well and they offer very competitive yields on cryptos, like 25%on USDC at the moment. Mining of BTC and FIL also available. Their fees are a bit high, its true.Overall very good experience with Hobbits.

pete 8 February, 11:57 PM

no support.
no contact with any humans
they have my bitcoin and will not give me access to my account

MTL 17 January, 4:23 AM

Trying for 2 weeks to withdraw or even exchange...nothing. At this point looks like they've stolen $6,500. No help or explanation from the company's customer support.

MS 4 December 2020, 2:02 AM

I've transferred BTC to Hotbit 3x and purchased $SRK and then moved it to my wallet and it has shown up in minutes each time. That has been my experience; no issues at all.

helpful trader 19 November 2020, 6:07 PM

After I withdrew my funds so be off my deposit history disappeared as if to make it look like they didn't take as much as they did

Country: China
Launched: 2017
Volume: $ 720,191,869.0
Pairs: 675
Mobile app: iOS, Android
Hotbit logo
Hotbit Exchange Review 2021 - Is It Safe?