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Uquid logo

Uquid Platform and Card Review 2021 - Is It Safe?

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Country: United Kingdom
Site: uquid.com
Expert Review
Jun 03, 2020

Nowadays, everyone thinks about how to provide the high security of their assets and funds and therefore carefully chooses a service to store their finances. Today we will review the Uquid service, which offers you the opportunity to store your funds on virtual and plastic cards and pay them anywhere in the world. How reliable the service is and whether this platform is a scam, we will find out in this review.

  1. Uquid Review
  2. Features
  3. Uquid Fees
  4. How to Get Started
  5. How to Use Uquid
  6. Verification
  7. Is Uquid Safe?
  8. Conclusion

Uquid Review

Uquid is a UK-based company that issues cryptocurrency debit cards. The company issues both virtual and physical debit cards. They are very popular in the community as they support 89 different assets, including Bitcoin, Ethereum, Dash, Litecoin, Ripple, Monero, etc.

Uquid offers financial support for three fiat currencies: USD, EUR, and GDP. Cryptocurrencies are spent at the current market value directly from the wallet. The biggest advantage is the fact that Uquid allows you to withdraw funds from ATMs located in more than 34 different countries. Owners of Uquid-cards can receive payments from users of PayPal, gaming sites and many others.

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Uquid Mainpage

The company is most in demand among travelers or individuals, cryptocurrency users who do not have bank agreements. The card can be used to pay for various goods and services in supermarkets, pharmacies, public transport, for mobile payments and even utilities. Although the card does not apply to the United States, it is available in more than 178 countries.

Uquid offers the most exceptional market exchange rates for your cryptocurrency. Uquid Prepaid Debit Card Solution enables businesses to streamline commission, business, incentives, travel payments and control expenditures with enhanced convenience, flexibility, and security.

All in all, there are many advantages that make Uquid a great choice. Among them are:

  • No credit check. No bank account or credit history required for cardholders.
  • Prepaid. This means you can only spend what you load, so you can not get into debt.
  • Access to Funds. Manage your account anywhere from a PC or mobile device.  Anytime, anywhere access to funds via ATMs and points of sale.
  • Secure. State-of-the-art secure technology platform to safeguard you and your money.
  • Private. Pay without revealing your financial details.
  • Fast. Instant funding allows you to spend right away.
  • Multicurrency. Instantly convert your money to a different currency.
  • Receive money. Refunds or rewards can be paid back to your card

Features 

The Uquid service offers two types of debit cards: Bitcoin and Altcoin. You can issue each of them in either virtual or physical form (plastic card).

Each of them has many advantages and options. 

Virtual Card offers you: 

  • 0% fees for pos purchases
  • Card To Card Transfer
  • Instant delivery with just 1 GBP/EUR/USD
  • Linked to Paypal
  • Online Verification
  • Unlimited ATM Withdraw
  • Valid for 3 years

Proven plastic cards also offer you a number of options:

  • 0% fees for pos purchases
  • Card To Card Transfer
  • Fast and Free Delivery
  • Unloadable to UQUID balance
  • Unlimited ATM Withdrawal

Bitcoin Card

As is mentioned on the Uquid website, Bitcoin Debit Card allows you to pay, simply and securely, in person, online, over the phone or through the mail. A UQUID account helps you load money into your card, keep track of your spending and balance.

Bitcoin Debit Card

A Bitcoin debit card can be used whether you're home or away, at any time of day or night, so there's no need for cash. Wherever you use a Bitcoin debit card, you are fully protected. If, for example, you're unfortunate enough to book a holiday with an airline or travel agent that becomes insolvent, you'll generally get your money back. Similarly, if you order something that is not delivered, not as described, or arrives faulty or damaged, you’ll receive a full refund.

Among all the advantages it should be highlighted:

  • Best Bitcoin Rate. You get real Bitcoin market price
  • Secure. Manage your money in a way that is completely secure
  • No Hassle. Easy purchase cards without any hassle
  • Fast and Free Delivery. Typically within 2-3 working days
  • AVS Matching. You can link your card with your address information. Get Easy for shopping at Amazon, Uber, Skrill, Just-Eat, Deliveroo, etc.

Altcoin Card

Altcoin debit card allows you to store 89 different assets on one account, while easily switching between them.

Altcoin Debit Card

Among the advantages of this card are:

  • No Fee Deposit. Instant load with 0% fee
  • Secure. Manage your money in a way that is completely secure
  • No Hassle. Easy purchase cards without any hassle
  • Fast and Free Delivery. Typically within 2-3 working days.
  • AVS MATCHING. Get easy for shopping at Amazon, Uber, Skrill, Deliveroo

Uquid Fees

The monthly fee is USD 1. There is an issuance fee set to USD 16.99 which is also in line with the industry average.

ATM-usage results in a fixed fee of USD 2-2.50 per each withdrawal (depending on the currency). In case the ATM does not allow you to withdraw a high sum, you can go to a bank to withdraw higher amounts in a more efficient manner.

Uquid Fees

How to Get Started 

First of all, to get started with Uquid, you must sign up. To do it click on the “Sign Up” button in the right upper corner on the main page.

Registration

The registration is a bit intricate and looks like passing the 1st verification level at any of the crypto exchanges. However, to complete the registration you must fill the form with the following information: Account Name, Full Name, Email, Address (Country, City, Zip/Postal Code/Phone/Fax), Date of Birth, Password twice, Security Code. Before completing registration, you need to confirm that you have read and agree with “Terms and Conditions”. 

The activation email 

Uquid will send you the email with an activation link to confirm your account.

Uquid Message

When you click on the activation link Uquid will ask you to set a PIN code and enter your password.

Uquid Account Activation

After the service will provide you with permanent PIN code and Account code. 

Account and PIN Codes

Please keep this important info in a safe place, otherwise, your account will be lost.

That’s it! Now you can start working with your personal account.

How to Use Uquid

In your personal account the Level of Verification, Your Balances, last 10 transactions list and last 10 login list will be available.

Dashboard

After registration, your account will be assigned as SILVER. To get more information about Uquid account types, press on “Learn more about account types”, where you will see the Verification stages.

Dashboard 2

Verification

To raise the verification level from SILVER to GOLD you have to pass the KYC Level 2. 

It gives you a bunch of advantages compared with the 1 verification level. The most important thing is that you get access to unlimited numbers and value of purchases. Also, verified users can withdraw the higher sums from the ATM.

Verification Level

To get the higher verification level the following documents must be provided:

  • Colored copy of a passport or a national ID
  • A recent (max 6 months old) utility bill that shows the cardholder's name and the address. This document can be any bill issued by the government authorities or it can be a bank statement.
KYC

How to Deposit at Uquid

To make a deposit go to your account and choose “Deposit”. There you will see all the options to deposit. You can find more information on how to make a deposit on the Uquid website here.

Deposit

How to Withdraw from Uquid

To make a deposit go to your account and choose “Withdraw”. Here you can select the option to withdraw (Banking or BTC). Once the deposit type is selected provide with your account info and select the currency and the amount to withdraw.

Withdrawal

Is Uquid Safe?

The Uquid service has been on the market recently and on the site, we cannot find information about the team or the owner of the service. On the site, we found a lot of grammatical mistakes in descriptions, and the platform itself often gives an error message when trying to use any of the options of service (whether trying to a withdraw, transfer or issue a card). This may cause some concern. 

Nevertheless, the developers assure us that our information is reliably protected. In the personal account menu, we can see all the login authorization sessions, also at each sign-ups, we must enter the captcha and PIN code, which gives us additional confidence in protecting the account. Also, in the account settings, we can enable the two-factor verification function. There is no reason to call the Uquid scam. 

Conclusion

The Uquid service is a combination of favorable prices and wide functionality that can attract a large number of users. However, the service is not very stable and often gives us errors when trying to use the service. We would not recommend this service for operating large amounts, however, for making purchases on the Internet or bookings, this may be a good choice.

Our Score
Functionality 3 / 5
Ease of use 4 / 5
Support 4 / 5
Price 4 / 5
Technology 4 / 5
Our Score
3.8 / 5

pros

- No credit check. No bank account or credit history required for cardholders.
- Prepaid. This means you can only spend what you load, so you can not get into debt.
- Access to Funds. Manage your account anywhere from a PC or mobile device.  Anytime, anywhere access to funds via ATMs and points of sale.
- Secure. State-of-the-art secure technology platform to safeguard you and your money.
- Private. Pay without revealing your financial details.
- Fast. Instant funding allows you to spend right away.
- Multicurrency. Instantly convert your money to a different currency.
Receive money. Refunds or rewards can be paid back to your card

cons

- No information on the owner and the team
- Constant errors while using the service

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User reviews
Eddy 23 June 2020, 8:41 PM
1.0

They are keeping my money. No support. I don't understand why i can't withdraw, poor experience with them.

Neozaru 22 June 2020, 8:25 AM
1.0

I hope this message will help some people, as I've been losing a lot of money and time dealing with UQUID.
Context : From 2017-2019, UQUID provided Debit Cards that you can reload with crypto-currencies.
- I created my account in Dec 2017 and deposited 1680 EUR in the form of 2396 XRP. Minutes later, I have 1495.91 EUR as "confirmed deposit" into my account. Already missing 185 EUR, I contacted the support and they said they won't do anything since "they don't handle the conversion".
- Months later, in 2018, I received the card, which never worked since I was unable to use the "load card" feature from the interface (I'll learn later that their provider Wavecrest which handle debit cards was ceasing their activities so all Uquid cards ceased to work - but they never told me a word about this). Since the card was mysteriously not working, I performed a withdrawal request to my bank account on a support (ticket 23454) on June 15th 2018 (YES, 2 years ago), providing all my banking information for them to proceed a bank transfer. They never responded.
- I renewed my withdrawalrequest on May 7th 2020 this year. I got redirected to a Skype support where a casual person told me that they could refund me 2396 XRP - basically the equivalent of 430 EUR instead of the original 1495 EUR. They pretend to never have converted the funds to actual EUR and that is all Wavecrest fault. I see, but then why the abusive conversion rate in 2017 when I first deposited ? And why not letting me know 2 years ago in 2018 when I performed the original withdrawal request ? Am I losing 1000 EUR just because Uquid acted so unprofessionally - if not illegally ? I sent multiple mails to the support asking for a true refund. The support has been silent for almost a month now.
Since then, they have been involved in multiple suspicious projects among which :
- UQUID Coin : A cryptocurrency which sees it's value growing in Coinmarketcap. However you can see that 99.99% of the volume is traded via Omgfin which they used to do aggressive advertisement for (in my opinion Omgfin and UQUID might be related but this is an opinion, not a statement since I have no time for investigation). Please note that a coin listed in only one exchange is much more subject to price manipulation. Calculate your risk.
- UQUID Shop : An online store to buy stuff with cryptocurrencies. Actually something I would be genuinely interested in. But they owe me 1500 EUR right now and so do they for thousands of other Debit Card customers. I personally would not trust such a company, whatever the value proposition is. Again, calculate your risk.
PS : In other comments, Uquid replies "contact support with Skype or ticket". Although you there IS someone responding to you through Skype, they won't accept to refund your money. Moreover the support has been silent for the last past weeks. They might produce this type of response to put readers in doubt, so let me be clear : I've been contacting UQUID multiple times through different chanels, and got negative (or none) responses. I would not spend so much time writting a review if I haven't tried anything else before. I am an honest person trying to deal with a truly dishonest business.

Ben 3 April 2020, 2:54 PM
5.0

I withdrew some money to ATM, the fee is ok

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Country: United Kingdom
Site: uquid.com
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Uquid Platform and Card Review 2021 - Is It Safe?