Crypto Service Google Play Account Terminated For No Reason After 2 Years of Service

Crypto Service Google Play Account Terminated For No Reason After 2 Years of Service
Sep 13, 2023 12
Crypto Service Google Play Account Terminated For No Reason After 2 Years of Service

Google Play is the host of more than two-thirds of all application downloads, making the loss of a Google Play developer account nothing short of a nightmare for any Android app developer. While it is possible to profit from distributing the app outside Google Play, it's likely that the majority of potential users will miss out on the application due to its absence on the most popular platform.

The Internet is brimming with similar stories where app developers report that their Google Developer account was terminated without any clear reason. Google Play typically does not provide a detailed explanation beyond citing a violation of the rules. The lack of human oversight in this process appears evident. Once a Google Developer account is terminated, it is barred for life. 

The only path to reinstatement involves making the issue public, rallying community support, and applying pressure on Google Play to restore the account. Interestingly, media attention often prompts some developers to receive actual human support from Google Play, leading to the reinstatement of their accounts. This situation confirms the reality of random terminations, which is especially concerning considering the difficulty in contacting Google Play and establishing the legitimacy of your product.

This summer, the Geek Family's account became yet another developer account that Google Play terminated without an apparent reason or prior warning. Along with the account, the apps 'Buy Pancake Swap' and 'Buy Uniswap' by Geek Family were also removed from Google Play. A representative from Google Play informed us that these apps contained malware and phishing codes, but our investigation failed to find any evidence of such claims. Our counter-arguments were dismissed and we are left with a lifetime ban on the most critical platform, a complete lack of feedback or human support, and an inability for our app users to receive updates in their usual way through Google Play.

The array of applications developed and launched by Geek Family encompasses Buy USDT ETH, Buy USDC Polygon, Buy BTC, among others. These apps provide straightforward and user-friendly platforms for one-click cryptocurrency exchanges, thereby opening up the world of cryptocurrencies to novice users. Although we are relatively new entrants in the Google Play market, our products have been utilized by tens of thousands of people. At the time of our account termination, we were garnering 10,000 downloads monthly, and the total number of downloads had surpassed the 50,000 mark. The increasing number of monthly downloads and positive responses from users suggested that we were on the right path. However, our projections were abruptly curtailed by the unexpected developer account suspension.

The Story

On June 30, Google Play sent us an email notifying us that our developer account had been terminated due to violations of the Developer Program Policies and Developer Distribution Agreement. They didn't provide any specifics.

We responded to Google Play with an appeal asserting that we hadn't breached any policies. We clarified that our app employs a webview window of MoonPay, a third-party app available on Google Play. Furthermore, we emphasized our willingness to modify our products if Google Pay could identify the portions of code that supposedly contain malware.

Days later, Google Play affirmed their decision to delete our account and emphasized that it couldn't be reinstated. They warned that any attempt to register a new account would be unsuccessful. In their email, Google Play corroborated that the reason for termination was alleged malware detected in our PancakeSwap app. According to them, it contained a phishing code used to relay user credentials to a third party. However, our in-house expertise didn't find any such elements in our products.

We reached out to Google Play once more, informing them that our app utilizes the trustworthy code source from We highlighted that the app was built using the official Google app builder Bubblewrap and adheres to all Google Play policies. We later submitted the latest versions of our apps, allowing Google Play to verify once more that our apps are free from malware. However, the subsequent response from Google Play didn't bring anything new to the table.

Where Are We Now

Currently, we don't have a Google Play developer account. We are unable to provide our users with app updates via Google Play, and our apps are no longer accessible there. Google Play maintains that we will never be permitted on their platform again due to violations we deny committing. We're certain there's no chance of malware in our apps, even inadvertently. Unfortunately for us and our community, Google Play seems to prefer severing ties with random developers rather than working with them to resolve issues.

A noteworthy aspect of this situation is that our apps are still available on the App Store — a platform recognized for its stringent approach to app approvals, especially those associated with cryptocurrencies. If they believe our apps are legitimate, why do Google Play's algorithms perceive us as a threat?

We are convinced that if we had the opportunity to speak with a real person at Google Play, this misunderstanding could have been resolved in favor of both ourselves and our community. History supports this belief. Google Play has reinstated developers' accounts following social media attention. The lack of protection for Android developers against such unfair practices must change.

Our Goal

We are committed to reclaiming the Geek Family developer account. Our apps should be allowed back on Google Play, as they meet the platform's standards. We call on the Android developer community, the users of the 'Buy PancakeSwap With a Card' app, and everyone who supports fair IT practices to spread our story. We hope that Google Play's actual staff — not bots — will see our case, reinstate our account, and revise their practice of banning Android developers without proper cause. If we succeed, it will benefit Geek Family, Google Play, and you.

Please see the list of similar cases below. This is not an isolated incident but rather a systematic issue faced by numerous Android developers.

Tokata case

Mark Dodson case

Fragmented Developer case

AdventureSafely case

Capsula case

Pablo Martinez case

Pulkit Jain case

6Ace Games case

AntaresOne case

Deniz Güney case

David Odari case

Sylvain Saurel case

Julianinho case

Unmoved case

Raya Games Ltd. case

Andrei Savchuk case

Candy App Co case

Anonymous case

The opinions and assessments expressed in the text are the views of the author of the article and may not represent the position of Cryptogeek. Do not forget that investing in cryptocurrencies and trading on the exchange is associated with risk. Before making decisions, be sure to do your own research on the market and the products you are interested in.

Jeo Batilome
3 January, 4:02 PM
Please you guys should be careful with the platform you chose to work with. I l0st my crypto yo some unregulated platform but am glad I was able to rec0ver my funds with the guidance of jeff after I made a report to his mail Jeffsilbert39 g mail com. I got his response and he was able to help me.

Adams Fidelis
12 December 2023
I thank God for showing me a way to this wonderful platform and a very big appreciation for you Maria Renee for not making people cry
Not putting people into sorrow. I have seen, tested, and tried different strategies, and procedures methods and even lost a lot of funds while trying.
Until I was introduced to this new strategy that got me back on track and I have been able to regain all my lost money
and still making consistent growth in all of my trade, Maria Renee is indeed an astonishing trader.
She steadily lifted me out of my financial penury to become financially stable. If you are interested and
tired of losing your money You can reach her on: Email address:
WhatsApp: +17326309483
Telegram: @Mariarenee820

Joan Moore
11 December 2023
Maria Renee have helped me more in just a few months than years of working working and struggling with other “online traders”, and am now firmly and well experienced with online trading. with a start of $1000 I made $13,900 in just five days of trading. my account was directly checked myself in a matter of days, and have given ideas and recommendations that have worked numerous times. And super affordable. up and highly recommended
contact Maria Renee FX,
via Ema…
Also her WhatsApp contact: +1(732)630-9483, Telegram: @Mariarenee820

crypto updates
23 November 2023
crypto news

crypto updates
22 November 2023
crypto english blogs

Benjamin Boulter
3 October 2023
BlackBull Partners has engaged over 25,000 publishers. We've recently finished a new rebrand and would like to see how we can work with you too. More details at or get in touch if you'd like to discuss.

Why join BlackBull Partners?

- 25k+ partners
- CPA up to $1k per referral
- 2,000+ multilingual marketing assets
- 180+ countries & 15 support languages
- Customisable live S2S tracking system

Who are BlackBull Markets?

- 1:500 leverage
- $0 minimum deposit
- 24/7 dedicated support
- Multi-region regulated licences
- New Zealand owned & operated
- Award-winning trade execution speeds
- No commission trading or spreads from 0.00 pips
- Trade 26,000+ instruments - forex, shares, crypto, indices, oil, gold & silver
- TradingView, cTrader, MT4, MT5, WebTrader, BlackBull CopyTrader, BlackBull Shares & BlackBull Trade

Kind regards,

Benjamin Boulter
BlackBull Partners

28 September 2023
Is there a follow up?

Mary wilson
13 September 2023
Be guirded guys, i lost my crypto and i dont know how they were able to get into my wallet even when my secret phase are keep private. But am happy Marketpeace net was able to help me out with my refunds.