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They let you operate a couple of times until they lock your funds with any way they can (lock account, lock funds, lock trades, lock withdraws, etc). Then they say anything to excuse, like network congestion (for days) or violation of their terms (not presented when signing up).
The support look like a person and not a bot but it's always the same name and very fast for the first responses, until you ask "the right questions".
They use arguments like locking accounts because of arbitrage terms violation, saying then don't permit this because of money laundry. But if you pay more than 10 thousand dollars, they will upgrade you to institutional, they they will permit arbitrage (or indirectly speaking as they say themselves, then you can do money laundry).
I understand the possibility to lock your account if you go against the terms, but these terms must be clearly presented when signing in and they can not, in any way, freeze your assets or money, like if they were an instituition of the law.
Please, be advised - put your money in there, operate a couple of times and you will lose it all.
There are some reviews of people who managed to recover the money using online services of companies especialized in this kind of subject, but you will have to pay for this also and you can never be sure it will work.
Absolutely scam, bewsrs!
I wanted to withdraw 1200 USDT from my Bittex account. However, they locked my account because of 'arbitrage'. According to the Supor desk I have to raise my balance to $10.000 and become an institutional invester. I dont have that much money and now my 1200 USDT is trapped in a Bittex account. I didnt follow the rules, account to support desk. They dont want to resolve my issue and never heard about customersatisfaction. I even are not allowed to trade on their excange!
Your "expert review" is a joke. My 10-year-old could write a better review.
If the client reviews are that money is being stolen, you should get someone with half a brain to investigate and that would be closer to an expert review!
They are scammers. They stole my $13450