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CoinEx Review 2023 - Is It Safe?

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Country: Samoa
Launched: 2017
Volume: $ 872,411,687.0
Pairs: 205
Mobile app: iOS, Android
Full address: Asia-Pacific (APAC) (The exchange does not disclose the exact location of its office)
Fees: Maker - 0.2%
Taker - 0.2%
Fees: Maker - 0.2%
Taker - 0.2%
Grade points: 0.00
Expert Review
Dec 02, 2021

CoinEx is a cryptocurrency exchange that was founded in 2017 in Hong Kong. It offers a variety of trading pairs, including Bitcoin, Ethereum, Litecoin, and many other popular cryptocurrencies. The platform has quickly become popular among traders due to its easy-to-use interface and low trading fees. In this review, we will examine the features and services offered by CoinEx in more detail.

User Interface and Platform:

CoinEx has a user-friendly interface that is easy to navigate, even for beginners. The platform is available in multiple languages, including English, Chinese, Korean, and Japanese. Users can switch between a simple or advanced trading view, depending on their level of experience. The simple view provides a basic interface with limited trading features, while the advanced view provides more advanced trading tools such as technical analysis charts and a customizable trading interface. Overall, the platform is well-designed and offers a smooth trading experience.

Trading Pairs and Fees:

CoinEx offers a wide range of trading pairs, including BTC, ETH, BCH, LTC, and many others. It also offers a selection of trading pairs denominated in its native token, CET. The platform has low trading fees of 0.1% for both makers and takers. CET holders can benefit from further trading fee discounts. Withdrawal fees are also low compared to other exchanges, with fees varying depending on the cryptocurrency being withdrawn.

Security:

CoinEx places a high emphasis on security, offering users two-factor authentication (2FA) and SSL encryption to protect user data and transactions. The platform also stores most of its digital assets in offline cold storage wallets to prevent any potential hacking attempts. Additionally, CoinEx has a bug bounty program that rewards users for reporting any security vulnerabilities on the platform.

Customer Support:

CoinEx has a comprehensive customer support system that includes email support, live chat, and a help center that contains a range of frequently asked questions (FAQs). The live chat support is available 24/7 and is responsive to user inquiries. Additionally, CoinEx has an active social media presence and regularly posts updates and announcements on Twitter, Telegram, and other social media platforms.

Mobile App:

CoinEx has a mobile app available for both iOS and Android devices, providing users with access to their accounts on the go. The mobile app offers many of the same features as the web-based platform, including trading, depositing, and withdrawing funds, as well as viewing account balances and transaction history. The app is well-designed and easy to use, providing a seamless trading experience.
Conclusion:
CoinEx is a reliable cryptocurrency exchange that offers a variety of trading pairs and low fees. The platform has a user-friendly interface that makes it easy for beginners to navigate, while also offering advanced trading tools for more experienced traders. CoinEx places a high emphasis on security, offering users 2FA and SSL encryption, as well as storing most of its digital assets in offline cold storage wallets. The platform also has a comprehensive customer support system and a mobile app available for both iOS and Android devices. Overall, CoinEx is a great choice for anyone looking for a reliable and secure cryptocurrency exchange.

Our Score
Functionality 4 / 5
Reputation 3 / 5
Security 4 / 5
Support 4 / 5
Fees 4 / 5
Our Score
3.8 / 5
Pros and Cons
pros

Futures trading

Margin trading

Simple interface

cons

Questionable reputation

High fees

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User reviews
do6ma 4 January 2022
3.0

Trader Beware:

Token transfers to Coinex wallets will go dark for about 24 hours. It doesnt matter the coin: ADA, CEL, FTM, whatever. Those coins wont appear in your wallet until the next day.

My suspicion is they are farming these coins out for liquidity.

That said they offer obscure coins and the market trades are very fast.

claudio 9 December 2021
1.0

I deposit cryptocurrenci but it didnt apear in my wallet. They said its a sender problem, but its their problem as you can check in the blockchain

Brett Tyler 10 May 2021
1.0

All 5 star reviews below are CoinEx employees. Exchange stinks, no way to reach support and wallets are eternally under maintenance to prevent withdrawing funds. See attached Reddit Topic.

Review image
Stefan 25 April 2021
1.0

A bunch of crooks! They have been holding my XLM transfer for 3 weeks now because of "server maintenance." XLM has dropped 20% in the meanwhile. Should be called ConEx.

juanka 7 November 2020
1.0

They are scammers, it is all a big lie, they have cheated me 80 dollars and I did not receive a response, on their part, I had made an operation for 40 dollars which I never got a response, I contacted them by chat and they never answered me the next day I get I contacted them again by chat, this time receiving a response from a certain Miss Elisa who told me that if she had had a problem with my operation which I was seeing and told me to perform a second operation to be able to recover the first one together with the second because I performed that second operation and when I have it, I am left without an answer again and the chat disappears without being able to talk to anyone, it is an authentic SCAM

Country: Samoa
Launched: 2017
Volume: $ 872,411,687.0
Pairs: 205
Mobile app: iOS, Android
Full address: Asia-Pacific (APAC) (The exchange does not disclose the exact location of its office)
Fees: Maker - 0.2%
Taker - 0.2%
Fees: Maker - 0.2%
Taker - 0.2%
Grade points: 0.00
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