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Freewallet Review 2024 - Is It Safe?

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Country: Estonia
Launched: 2016
Security: Third Party Encrypted
Anonymity: High
Ease of use: Easy
Has trading facilities: yes
Features: 2 Factor Authentication, Multi-Signature, Hierarchical Deterministic
Platforms: iOS, Android, Web
ValidationType: Centralized
Expert Review
Feb 07, 2024

Freewallet Review 2024 - Is It Safe? 

Freewallet (or FRWT) is a web3 non-custody wallet that supports a wide range of functions including swapping, purchasing, and managing cryptocurrencies based on 15 different blockchains with safety and ease.

The wallet comes in two forms: a mobile app for both iOS and Android and a web wallet that can be accessed and managed through an Internet browser.

Given that Freewallet is a self-custody wallet, users have complete control over their private keys, and the company cannot access them under any circumstances.

This article delves into the main features of the Freewallet app, specifies the costs and limits, reviews the features of custodial wallets by Freewallet, and determines whether Freewallet is safe to use.

  1. Main Features
  2. Costs and Limits
  3. Is It Safe to Use Freewallet?
  4. Freewallet Custodial Wallets
  5. Conclusion

Main Features

Freewallet is more than just a crypto wallet; it's a multifaceted platform that allows users to perform various actions with their crypto assets. 

Below, you'll find the main features available on Freewallet:

Multi-currency support. Freewallet supports over 1,000 cryptocurrencies based on 15 blockchains, providing high flexibility and allowing users to store and manage a wide range of popular crypto tokens. On top of that, for those seeking even more opportunities, Freewallet allows the addition of custom blockchains to the wallet.

Instant swaps. Save time and effort by instantly swapping tokens on Freewallet instead of using crypto exchanges or peer-to-peer platforms. The process is simple and smooth; you only need to specify the currencies you wish to swap, input an amount, and click 'Swap', and the output currency will be exchanged instantly.

On-ramps. Freewallet supports several payment methods for purchasing cryptocurrencies via bank cards through partner platforms. Using Google Pay, Visa, MasterCard, and other local payment services on Freewallet, users can buy crypto without undergoing Know Your Customer (KYC) checks for payments under $150. The higher sum transactions are possible after undergoing a KYC procedure.

ERC20 compatibility. As a DeFi-ready wallet, Freewallet supports numerous ERC20 tokens as well as tokens associated with blockchains other than Ethereum. It's advisable to confirm if a specific ERC20 token is listed on Freewallet before sending it to your Freewallet balance; transactions involving unlisted tokens will occur on the blockchain but won't affect your balance.

Market monitoring. Freewallet provides a panel with market charts, ensuring users stay updated on the latest crypto market trends and prices.

Portfolio tracking. To maintain a clear and updated overview of your overall portfolio performance, the aggregated value of your crypto stored on Freewallet is displayed in your chosen currency, allowing you to quickly check your portfolio's current value.

Costs and Limits

Using Freewallet is free. Additionally, Freewallet does not charge anything on top of network fees. There are no fees for crypto swaps either; you only pay the amount displayed in the swap box.

Each supported token in Freewallet has a minimum amount required for swapping (this amount varies depending on token), which can be checked in the Exchange tab of the app. Purchasing over $150 worth of crypto necessitates undergoing a Know Your Customer (KYC) procedure.

Is It Safe to Use Frewallet?

Since Freewallet is a non-custodial wallet, private keys cannot be compromised on the wallet side. To prevent data leaks, all communication between users and the wallet is encrypted using a robust AES-256 protocol. Furthermore, Freewallet employs numerous security protocols to safeguard users' funds and data.

The standard security measures include a 4- or 6-digit PIN (you can replace it with a graphic passcode) and a seed phrase that serves as a key to the wallet and is needed to access it on any device. For added security, users can enable biometric sign-in and set spending limits.

Freewallet Custodial Wallets

A self-custody wallet is not the only product offered by Freewallet. For those who prefer custodial wallets, there is the option to use a multi-currency Crypto Wallet or one of the dedicated single-currency wallets provided by Freewallet.

The cryptocurrency companies operating custodial wallets are responsible for securing the crypto they hold. Freewallet safeguards its servers against hacks, collects user data necessary for Know Your Customer (KYC) checks, and offers users additional security features such as 2-factor authentication.

Regardless of whether the wallet is single-currency or multi-currency, Freewallet equips it with a comprehensive set of features that transform the wallet app into a complete digital finance platform with a user-friendly interface.

Using Freewallet apps, users can:

  • Store and manage 100+ cryptocurrencies
  • Send crypto instantly for free within the Freewallet ecosystem
  • Buy crypto with a card
  • Top up a phone by crypto
  • Purchase gift cards from dozens of brands using crypto
  • Instantly swap tokens
  • Secure accounts via two-factor authentication

Conclusion

Freewallet is a modern crypto wallet that grants users full control over their assets. The wallet serves various purposes, including web3 connectivity, quick token exchanges, crypto purchases, and more. Developed by an experienced team active in the market of versatile cryptocurrency wallets since the 2010s.

Our Score
Security 5 / 5
Support 5 / 5
Ease of use 4 / 5
Reputation 5 / 5
Fees 4 / 5
Our Score
4.6 / 5
Pros and Cons
pros

- In-built exchange
- Multi-currency wallet
- Credit cards accepted
- Multi-language user-friendly interface

cons

- Customer service needs improvements

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User reviews
Jean 21 Mar
1.0

Я занимаюсь установкой сайтов. Часто принимаю оплату на кошелек Freewallet. Мне он казался очень надежным, не нашел ни одного упоминания о том, чтобы Freewallet взламывали. В этом и была моя ошибка, я не додумался почитать отзывы других людей, иначе сразу понял бы что Freewallet просто не дает вывести деньги.
4 месяца я собирал платежи на кошельке Freewallet. Накопилось 0,02135 BTC, которые я хотел вывести. Мне не удалось, транзакция отклонена. 12 марта написал запрос, через 2 дня (!) мне ответили, что кошелек «временно заблокирован из-за подозрительной активности». Попросили подтвердить электронную почту. Я сделал. Дальше пытаюсь провести транзакцию – снова отказ.
В итоге потерял кучу времени, пока мне сказали сделать скрин паспорта, счета за коммуналку и выписки из банка о происхождении денег. С трудом собрал документы, прислал. В ответ молчание.
Делаю повторный запрос. Мне начинают объяснять, что «кошелек Freewallet борется с отмыванием грязных денег и им нужно понять, откуда взялись монеты на моем счету». Я написал все, сделал еще селфи с бумажкой где мое имя написано. Ничего не помогло. Последний ответ представителя компании сообщал, что «им не удалось провести мою идентификацию».
Просто развод на деньги!

Freewallet
28 Mar
Hello, we haven't heard back from you yet. Please share your ticket number or User ID here. Thanks in advance!
Freewallet
22 Mar
Hello Jean, we understand your concerns and frustrations regarding the verification procedure you encountered while using the Freewallet cryptocurrency wallet service. Ensuring the security of users' funds is our utmost concern. As part of our commitment to safeguarding assets, some users undergo a verification procedure. This measure helps prevent unauthorized access and ensures compliance with international regulations, primarily anti-money laundering and illicit financial practices. Throughout the verification procedure, all funds remain securely untouched in the account. We kindly ask you to update your review with your support ticket number. Our team will check the details and get back to you with an update.
VSobol 20 Mar
1.0

Мошенники!
Я потерял почти 1000 USDT по вине Фриволлет!
Почему вы отклоняете документы и не даете отправить USDT на другой адрес? О каких мерах безопасности идет речь? Вы просто забанили меня безо всякого повода!

Freewallet
21 Mar
Hi! Checking our system, we couldn't locate an account or support request associated with your name. Please share your support ticket number here so we can check the details. Looking forward to hearing back from you!
Hide 1 January 2023
3.0

何故か急にと言うか突然引き出しに制限かけて来る事が、数年で複数回有りました。出金再開にはかなり難易度高い認証証明を求めて来ます。多くの場合は、問題無くスムーズに出金出来ますが、最近も無理な認証証明を求められて困ってます。

Freewallet
25 January 2023
Hi there! We haven't heard back from you yet. Could you please share your ticket number so we can check the details? Thanks in advance!
Freewallet
2 January 2023
Hi there! Our goal is to secure your transactions. Please get back to our support reps and follow their instructions to complete the procedure. Once the verification procedure is completed, all operations will be resumed. Thanks for understanding!
Артемий 18 July 2022
5.0

Всё заработало, кошелёк хорош, неожиданные обновления пугают, но всё сейчас в порядке.

Freewallet
19 July 2022
Hello, we're working with multiple cryptocurrencies and blockchains. In order to keep trading processes comfortable for our customers, we have to perform system upgrades from time to time. Apologies for the inconvenience!
Лёня 13 January 2022
5.0

Отличный кошелёк ! Без проблем !
В общем за 5 лет никаких проблем не возникало, были вопросы - писал в поддержку, отвечали сразу..
Далее личный опыт:
с кошельком Freewallet я пользуюсь с конца 2017 года, когда видеокарты взлетели в цене и Эфириум соответственно..
в ноябре я кредит взял, закинул на эфир и в декабре вывел с +, проблем не было никаких, тогда за газ комиссии были не большие, да и у битка тоже..
вот читал отзывы, пишут типа я отправил 50 долларов, пришло 10 долларов.. Дак друзья, изучайте сети прежде чем брать, естественно грубо говоря последние года у эфира, что битка коммиссия сети 50-100 долларов если не больше (временами когда на сетях нагрузка (много переводов)..
значит далее, после 2018 года когда пошла крипто зима, я закидывал периодический разную крипту, менял внутри Freewallet токены и стейблы.. Вот там я сам только понял, почему некоторые токены меняются в минус (менял 10 долларов, вышло 8), то есть комиссия сети эфира, тогда я не знал что многие токены работают на сети эфира..
Вот за 5 лет считай, ни одна крипта из кошелька у меня не пропала..
Читая отзывы заметил что Freewallet то блокирует счет у кого-то, у кого-то что то потерялось, запрашивают документы.. Лично я знаю, что периодический кошельки они обновляют, и допустимо что какой либо токен не выводится или отображается, но это максимум 1 неделю.. Касаемо что не доходит или что у кого-то, мне кажется сами не правильно отправляют.. У меня за 5 лет всё доходило куда надо.. И насчет документов, у меня в профиле KYC (верификация) не пройден стоит, не знаю повезло мне просто или как, я перевожу без проблем.. Вот где-то год назад спросили было целый список документов, откуда деньги, паспорт то да сё да, я им написал и отправил, и всё норм, мне ничего не блокировали.. Порой думаю может люди с мошенниками переписываются, ну знаете, комп заразился вирусом и пошло поехало..

Country: Estonia
Launched: 2016
Security: Third Party Encrypted
Anonymity: High
Ease of use: Easy
Has trading facilities: yes
Features: 2 Factor Authentication, Multi-Signature, Hierarchical Deterministic
Platforms: iOS, Android, Web
ValidationType: Centralized

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